Order Taker

- Thai Nationality
- Male/Female
- Age not over 45 yrs.
- Can Communicate in EnglishGood
- Computer literacy and previous experiences with
Opera are an advantage

Responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:
Safe keep, record and collect all keys and papers held within the Housekeeping Office
?Ensure the sorting of all daily activity reports in the Housekeeping Office
?Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
?Record all incoming calls, ensure all messages are disseminated and followed up accordingly
?Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing
?Update and maintain all housekeeping files
?Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
?Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
?Keep and maintain the cleanliness and tidiness of the Housekeeping Office
?Clear all outdated reports on a monthly basis based on the hotel standard for record keeping

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