เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
1. Bachelor Degree in any field
2. Minimum 3 ? 5 years of experience in similar position preferably in hospitality business
3. Strong in inter-personality and leadership skill
4. Proficiency in English and computer literate
5. Good health, mature and pleasant personality and neat appearance
6. Able to cope with pressure
1. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
2. To develop a close and harmonious working relationship with housekeeping and all hotel departments.
3. To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
4. Have a complete knowledge of hotel policies and procedures.
5. To report health, safety, and security hazards to the Assistant Manager-Front Office, and/or Manager on Duty.
6. To ensure Front Desk is clean and tidy at all times.
7. To suggest alternatives to meet customer needs in terms of product features and benefits.
8. To offer information and services where appropriate.
9. To monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.
10. To complete all shift duties as outlined on shift check list prior to the end of shift.
11. To handle reservation calls after hours, ensuring guest needs are met, in a helpful efficient manner, input into the system as per procedure.
12. To convert ?house guests? foreign currency to local currency, record and count accurately and efficiently.
13. To ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.
14. To issue safety deposit boxes to hotel guests ensuring access and release forms are completed per hotel procedures.
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Centara Grand at Central Plaza Ladprao Bangkok.
1695 Phaholyothin Road, Chatuchak, Bangkok 10900 Thailand. Tel.: 02-5411234 Ext.4049,4058 Fax: 02-5411059 E-mail: [email protected] Website: www.centarahotelsresorts.com www.centarahotelsresorts.com
hotelJob
