Food & Beverage Coordinator

A bachelor's degree in hotel management or hospitality is preferred.
Minimum 1-2 years experience in similar capacity in a mid or upper scale hotel.
- Complete understanding and knowledge in food and beverage operation.
Ability to lead and direct teams, to make prompt/good decisions and enjoy working in fast pace.
Fluent English and should be able to effectively communicate with diverse groups.
Excellent customer service, computer skills , pleasing personality, analytical, patience, creative, dynamic
and result oriented.

- Assumes the administrative responsibilities of the Food & Beverage Office but to liaison closely with Food & Beverage. Manager.
- To assist the Director of Food &Beverage and Food & Beverage Manager in the planning of the daily operations.
- To conduct monthly survey of competitive products, packages, rates or any other information related to the Food & Beverage Department.
- To prepare monthly and fortnightly forecast of all Food & Beverage outlet promotions either definite or tentative and to be distributed to all departments concerned to enable them to prepare their requirements.
- Follow up closely with our PR Department / Art Department on pre-marketing material.
- To assist and ensure smooth operation of the Department and to deliver a consistent quality of service according to standard set.
- To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets Service Team as and when needed.
- To report of any malpractice, irregularity or discrepancy to Food &Beverage manager without delay.
- Attends to any complaints from the clients and must have the ability to react sensibly and effectively in any situation.
- To follow all rules and regulations of the Hotel Hand-book and perform duties as specified by the Management.
- To work closely and with all supporting departments and to be constantly aware of appearance, condition and working environment of all areas within the Hotel.
- To have product knowledge pertaining to Food & Beverage Outlets and especially Banquet Department. To ensure good working relationship among the outlet manager within the Department.
- Ability to work independently and efficiently with minimum supervision and have positive attitude.
- To finalize all details for the Food & Beverage department which must be approved by Food & Beverage manager before distribution.
- Makes procedural recommendations and ensures enforcement of existing policies and procedures.
- Is responsible for the atmosphere in the Food & Beverage department and takes all necessary actions to improve it or meets the requirement of the guests.
- Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability.
- Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all the hotel guest, clients, heads of department and employee.

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