Financial Controller

-Must be able to speak, read, write and understand the primary language(s) used in the workplace.

-Must be able to read and write to facilitate the communication process.

-Must possess basic computational ability.

-Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.

-Ability to be resourceful, creative and maintain flexibility.

-Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.

-Ability to lead by example.

-Must have, or be studying towards CPA qualifications.

-Will be mobile and willing to relocate.

1. Adheres to courtesy standards at all times and ensures that all staff do the same. Monitors conformity and takes corrective action where required.

2. Oversees, thorough training of all staffs, including induction and ongoing training , nominates departmental trainers and ensures their ongoing effectiveness.

3. Is a hand on and takes an active role in daily activities in the department, ensuring that all work is up to date and assisting staff members where this is required.

4. Ensures that staff is regularly trained in the mandatory training.

5. Handles all customer complaints/incident reports in a timely and effective manner, using preventative rather than curative measures.

6. Minimizes turnover, through quality training, development and regular effective communication.

7. Minimizes the risk of accidents and workers compensation costs by ensuring staff use the correct work method and that the area is safe from hazards.

8. Ensures counseling and disciplinary procedures are adhered to.

9. Ensures that all work is performed in accordance compliance with owner, statutory and fiscal requirements and timetables.

10. Assists in maintaining a focused system of internal controls, which will provide an effective and efficient control over the hotel?s assets, liabilities, revenues and costs.

11. Assists in ensuring compliance with legal and taxation legislation.

12. Assists in the liaison with internal and external audit.

13. Assists in developing best practices financial accounting and control procedures. This to be an area of continuous review and development.

14. Assists the Hotel manager in providing support on financial and commercial matters to the general manager and him Hotel Team, including the interpretation of financial data.

15. Assists the Hotel manager in developing high quality management information and performance management that is timely and accurate.

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