Telephone Operator

- Customer service oriented and ability for multitasking.
- Effective in coordinating with other departments with respect, polite manner and diplomatically in any circumstances.
- Fluent in English, specking clearly and pleasantly all the times.
- Basic computer skill and familiar with Opera Telephone equipment and system.
- Degree in Hospitality Management or relevant qualification is advantage.

To serve as the main point of contact for all guest requests and needs. Agent is responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the agent must be proactive in every area including offering additional services. Most importantly the agent must coordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with the result.

1. 5 Days Work/Week
2. Night Shift Allowance
3. Meals & Uniform
4. Social Security
5. Provident Fund
6. Group Insurance
7. Annual Physical Check up
8. 50% discount for food and beverage
9. Associates rooms rate discount for Marriott Thailand
10. Recognition Program
11.Car Parking