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ปริญญาตรี
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full-time
YOU MUST HAVE AT LEAST 2 YEARS EXPERIENCE WORKING IN THE HOSPITALITY INDUSTRY.
Qualifications & experience must relate to either hospitality or food and beverage.( Must relate to the job role you are applying for)
We want someone with experience, and not have to train them from the beginning.
Duties & Responsibilities
- Greet every guest with a smile. Greet walk-in guests and guests with reservations when they arrive at the front desk . No matter what nationality, you must treat everyone the same.
- Register & process guests and their assigned rooms
- Communicating with hotel staff on the status of guest rooms
- Up selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Uniform must be worn at all times, during work hours.
- Hair must be tied up neatly
- Nails must be kept clean & neat
- Answer the phone at the front desk to respond to current and prospective guests? needs
- Book reservations for individuals, families and groups as required
- Schedule special services, such as karaoke, party, wedding events , when guests inquire
- Refer guests to local amenities and venues
- Communicate guests? requests and complaints to the appropriate department
Qualification
- Must have at least 2 years or more experience working in front office/hospitality industry
- Must be able to speak good English & Thai as well as read and write. (Any other languages is a bonus)
- Excellent Microsoft Word, Power point & Microsoft Excel skills
- Degree in hospitality is a bonus but not necessary
- Course & experience in hospitality is much more important
- If you can prove and show us you are well equipped & have the knowledge & experience, we would be more than happy to provide you with further training
- Sending & responding to emails professionally & using the right grammar.
- Must be familiar with front desk check in software
Social Security for staff who have worked with us for 6 months or more
Free accommodation can be provided, only 10 minutes by motorbike or a bicycle. (E.g. electricity & water must be split by staff members who are staying in the accommodation.)
Extra tips for people who work in the restaurant.
Bonus & rewards for staff who have worked hard at the end of the year.
Gifts and rewards such as accessories,clothes,cash,holiday trips etc
You are allowed 3 days off each month ( excludes Friday, Saturday & Sunday)
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THE LORD NELSON HOTEL
156/13 moo 6 Phala road, Phala, Ban Chang, Rayong, Thailand, 21130 www.lordnelsonthailand.com
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