Telephone Supervisor

- 2-3 years working experience as Telephone Operator, Communications Agent, Receptionist in a 4-5 stars hotel
- Pleasant personality, service mind, good communication skills, able to work under pressure, good physical condition

- Under the general direction of the Front Office Manager / Director of Rooms or his / her delegate and within the limits of established brand and local policies and procedures, and serving as the main point of contact for all guest requests and needs. Communications Supervisor should ensure that each associate has sufficient resources to perform their job well and constantly seek to improve the methods to meet the guest needs. The supervisor should manage daily operational tasks in an efficient and regular manner. Coordinate the shift operations in accordance to the corporate and local policies procedures emphasizing guest hospitality and directing associates to work together as a team presenting themselves as professional, aggressive and well informed Communications Supervisor.

- 2 Days off per week
- Public Holiday / Vacation
- Uniform
- Social Security
- Medical Insurance
- Life Insurance
- Provident Fund
- Annual Physical Check up