เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
หญิง
full-time
ไม่ระบุ
Social Media
Manage day-to-day activities of select social media channels.
Research and image sourcing of Social Media creative content.
Provide day-to-day support on select social media channels.
Help distribute content across social platforms.
Optimize tags across multiple distribution outlets.
Monitor community feedback in real-time and assist with fan engagement.
Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
Assist with content seeding efforts.
Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
Provide day-to-day analysis of data from listening and CMS tools.
Create and manage reporting, profile moderation, outreach activities, etc.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Thank guests with genuine appreciation and provide a fond farewell.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
N/A
ไม่ข้อมูล
Haven't Met Hotel Silom-Bkk , ITZ TIME - Huahin (By Sincere Capital Land Co.,Ltd)
ที่อยู่: 188-188/1 ซอยพิพัฒน์ 2 ถนนนราธิวาส แขวงสีลม เขตบางรัก จังหวัดกรุงเทพมหานคร 10500
hotelJob
