เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
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ปริญญาตรี
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full-time
- Has hospotality background might be advantage
- Able to work in shift
- Neat appearance, Good Health
- Able to work under pressure
- To maintain an atmosphere of tranquility at the Front Desk
- To attend to all guests who approach the Front Desk, immediately, cordially and with a smile
- To attend to hotel guests in the SOP of registering, esquires, key handling, messages, faxes, parcel and all related matters
- To take every opportunity to promote rooms and their facilities by using the knowledge of room configuration when dealing with room related guest inquiries or reservation request
- To display an excellent knowledge of the special services and the benefits offered by our property members,Long Staying Guests
- To file - Pre-registration Cards- in alphabetical order based on each guest- s last name for the next day- s arrival
- To escort First Time Guest to the room and offer a brief upbeat introduction of hotel facilities and room facilities
- To offer the room changes in an efficient and smooth manner
- To post all guest charges and payments using their own personal access code on the computer in an efficient and accurate manner
- To answer the telephone promptly and clearly, ensuring a courteous and friendly manner by using SOP and using guest- s name
- To keep the daily Log Book up to date
- To arrange guest bills into respective pockets and verify recurrences
- To handle foreign exchange in a smooth, efficient, upbeat and friendly manner ensuring that a receipt is given
- To check the correctness of all financial transactions made during their shifts and accurately in full fill all pertinent documents
- To prepare and balance a cash report and remittance envelops to the Accounting Department at the end of the shift
- To politely take wake-up call requests and clearly record into the Wake up Call Record
- To register the promptly ensuring that they are provided with all the necessary information
- 5 working days per week
- Duty meal
- Uniform
- Social security
- Health & life insurance
- Training & activity
Swissotel Bangkok Ratchada
204 Ratchadapisek Rd, Huaykwang Bangkok 10320 https://www.swissotel.com/hotels/bangkok-ratchada/
hotelJob
