Catering Sales Manager (ผู้จัดการฝ่ายขายและดูแลงานจัดเลี้ยงห้องอาหาร)

? Bachelor?s degree in Marketing, Mass Communications, Media or related field.

?Support the Director of F&B to create and F&B promotion and restaurant annual Marketing Plan
?Monitor awareness of competitor marketing activities and use the information in developing marketing strategies
?Ensure press releases are sent to all local and overseas newspaper and magazines on all happenings/events in restaurants
?Develop media contacts and organize media activities to promote good publicity and drive hotel awareness and coordination of media FAM stays and media reviews and blogger
?Developing restaurants and marketing collaterals according to Brand standards for promotions.
?Coordinate with the printing, design as well as adherence to the corporate guidelines for all printed materials of the hotel restaurants
?Manage social media ( Facebook, TripAdvisor, Line, etc) system and processes to support tactical campaigns, engage hotel guests and build restaurant client database
?Be the main point of contact for all activities concerning publicity in film shooting, photo shooting, interviews by local & oversea media as well as any contracted advertising agency
?Monitor awareness of competitor marketing activities and use the information to support the Marketing Communications Manager in developing marketing strategies
Sales
?Represent the restaurant and hotel with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts hotel outlets tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors.
?Handle incoming calls and answer press inquiries on hotel restaurants and information
?Minimum of 10 weekly face-to-face appointments and minimum 20 weekly telesales are required to establish contacts and accounts portfolio.
?Daily meet and greet all VIP booking at the restaurant and entertain clients prior to and during guest in house
?Handle customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social event and private party ie: set-up and execution of private party, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution.
?Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
?Ability to deliver high levels of customer service by focusing on the needs of client and exceeding their expectations.
?Meet with largest customers and ensure other customers are communicated with pertaining to the success of events.
? Develop and maintain a high level of communication with competitive set, ensuring regular communication to gain intelligence. Keep abreast of market trends, changes and movements that will assist the hotel in formulating and implementing long and short term effective and functional business strategies.
? Handle negotiations with meeting planners, organizer and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs, and all other related correspondences with clients.
? Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
? Scheduled detailed action plans to support the revenue proposal for all sections related to Sales department.
? To invite key decision makers to Hotel for site inspections and meetings with the Director of Sales in order to obtain commitment to use of facilities. Minimum 2 accounts per week.
? Submit a daily/weekly review of all sales calls & recap sheets to Assistant Director of Sales.
? Develop target lists and action plans for account solicitation. Assists in assignment and distribution of leads and inquiries. Assists in the approval of file turnovers.
? Remain fully conversant with the uses & applications of all systems relating to sales.
? Work closely with F&B and Kitchen team to deliver high levels of customer service by focusing on the needs of client and exceeding their expectations.

สวัสดิการมากมาย เช่น?
Service Charge 100% (เดือนสิงหาคม 13,063 บาท)
เฉลี่ยทั้งปี 2017 คือ 13,600บาท
- ทำงานวันละ 9 ชม. (รวมเวลาพัก) ทำ 8 ชม. เบรค 1 ชม.
- ทำงาน 5 วันต่อสัปดาห์ หยุด 8 วันต่อเดือน
- วันหยุดพักผ่อนประจำปี, วันหยุดนักขัตฤกษ์, วันหยุดประจำวันเกิด
- อาหาร 3 มื้อต่อวัน
- เครื่องแบบพนักงาน 3 ชุด
- กองทุนสำรองเลี้ยงชีพ
- ประกันสุขภาพ/ ประกันชีวิต
- ตรวจสุขภาพประจำปี
- ส่วนลดอาหารและเครื่องดื่ม 50% สำหรับโรงแรม Holiday Inn Pataya
- ส่วนลดค่าห้องพักในเครื่อโรงแรม IHG สำหรับพนักงาน
- การฝึกอบรม
- กิจกรรมพนักงาน