IT Officer

? Possess computer programming background. Preferred user and /or programmer knowledge of computer (Both Mainframe and P.C). Preferred working knowledge of Hotel systems and procedures.

? Be aware and abide by Equal Employment Opportunity and Affirmative Action legislation and the hotel's policies in regards to harassment prevention.
? Work in a safe manner and abide by Occupational Health and Safety legislation and the hotel?s policies in regards to accident and incident reporting procedures.
? Adhere to all standards and procedures as set out in the Associate Handbook and compliance with Starwood?s Code of Conduct.
? Deliver exceptional service to both the internal and external customer in line with the principles of the Starwood ?S.T.A.R? philosophy.
? To monitor on a continuous basis the storage, backup, performance and proper functioning of but not limited to more system
? To extend full support to users of each computer system and provide effective solutions to computer related problems in coordination and as guided by the IS Manager.
? To coordinate the timely repairs and return to service of any faulty systems and/or equipment.
? To refresh from time to time the implementation of established emergency procedures to continue hotel operations in the event of system failure.
? To assist System Manager in formulating, from time to time, new policies and procedures that can continuous improve the support functions of System Department and the security of the computer system.
? To assist in the training of all system users in the effective use of systems.
? To ensure that preventive maintenances of software and equipment are carried out timely and effectively.
? To ensure the work area is free from all hazards including but not limited to unauthorized entries, fire, pollution, theft etc.
? To respond to changes in department functions as dictated by the industry, the company or the hotel.

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