เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
Qualifications:
? Thai nationality
? Fresh graduates are welcome
? Clear verbal and written communication skills
? Proficiency in English communication or third language skills (Mandarin, Korean, Russian or Japanese) will be a plus.
? Service-minded attitude
? Interpersonal skills
? Customer Service / Communication skills
? Problem-Solving skills
? Proactive and able to work under pressure
? Willingness to work a flexible schedule (shifts) including weekends and holidays
Responsibilities:
? Respond promptly to customer inquiries
? Process reservations through various channels while focusing on maximizing room revenue
? Ensure customer satisfaction, provide professional customer support as well as handle all special requests
? Knowledge about properties and surrounding areas
? Convert incoming enquiries into sales (firm bookings)
? Keep accurate records about customer bookings, complaints and payments
? Encourage to upsell and promote relevant travel products and services to customers
? Act as the primary liaison between customers and properties
? Maintain a positive and empathetic attitudes toward customers at all times
? Acknowledge and resolve customer complaints
? Communicate and work closely with other departments aiming to enhance customer satisfaction
? Handle customer payment and ensure that the payment received
? Give constructive feedback to superiors for team improvement
? Perform other assignments as requested
1. ประกันสังคม
2. ประกันกลุ่ม
3. ค่าล่วงเวลา OT
4. วันหยุดประจำปี
5. ลาพักร้อน
6. ลาป่วย
7. ลากิจ
#Favstay Pompome Co., Ltd.
Empire Tower, Sathorn, Bangkok
#Salary : Negotiable
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Pompome Co., Ltd.
1 Empire Tower III, 30th Floor,Unit 3005, South Sathorn Road,Yannawa, Sathorn,10120 favstay.com
hotelJob
