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ตำแหน่งนี้ปิดรับสมัครแล้ว
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ปริญญาตรี
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full-time
Previous supervisory experience in Front Office within the hotel/leisure/retail sector
Good knowledge of Health and Safety and security procedures
Calm, efficient and the ability to work well under pressure
Excellent leadership skills and exceptional communication skills
A passion for delivering exceptional levels of guest service
Possesss strong commercial acumen, with experience in increasing profitability in a tight market sector
Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Provides services that are above and beyond for customer satisfaction and retention.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
? Employee benefit card offering discounted rates worldwide
? Develop your talent through Academy Accor
? development opportunities and Corporate Social Responsibility activities
Novotel Marina Sriracha & Koh Si Chang
339 ถนนเจิมจอมพล ตำบลศรีราชา อำเภอศรีราชา จังหวัดชลบุรี 20110 https://novotelsriracha.com/
hotelJob
