เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
1. Diploma in Hospitality.
2. At least 1-2 years experience in the Front Office position in the hospitality industry.
3. Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition.
1. Reports to work on time and full uniform
2. Checks the previous shift- s work to see if anything is outstanding.
3. Checks arrivals and familiarizes himself with room allocations
4. Checks guest history for arriving guests so that he is familiar with them
5. Read and remembers the name of arriving TOP guest
6. Greets and registers with courtesy and cure. Checks care for completeness and legibility (Time stamps registration card)
7. Prepares apartment assignment
8. Pick up mail or message (If any) for the guests and delivery their room.
9. Explains and sells the room facilities and the property facilities
10. Makes up guests folio from registration card and correspondence,
11. Makes out or updates history all arrival and departures
12. Help check the housekeeping for room status
13. Enter all reservation in the Login touch system
14. Sells higher rate room when available to walks in guests
15. Knows the policy pertaining to apartment unit
16. Greet and welcome all guests in-house by name
17. Handle all guests require and requests
18. Checks all guest- s statement of accounts is in order and correctly set
19. Posts all charges into correct guest- s apartment and accounts
20. Receive message, parcels and all items on guest behalf and forward them to the correct guest
21. Assist with the guest luggage(s) upon check in or check out
22. Make limousines booking for guests
23. Show apartment to potential guest in the absence of Sales officer
24. Arrange for newspapers orders for following day
25. Balance and close shift accurately
26. Bring and forward all outstanding tasks and messages to attention to the in-coming GSO
27. Hand over to next shift accurately and efficiently
28. Operates the telephone console and answers all calls in three rings in professional and efficient manner
29. Wake up call to guest requested
30. Assist at the business center, photo copy, fax, courier service
31. Perform all tasks and duties assigned by management
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Ascott International Management (Thailand) Ltd.
No. 219/13, Asoke Tower 5th floor Soi Sukhumvit 21, Asoke Rd., Khlong Toei Nuae, Watthana, Bangkok 10110, Thailand www.the-ascott.com
hotelJob
