Event & Catering Sales Executive

? 1-3 years of experience in event management or related professional area, catering experience
preferred
? Speak with others using clear and professional language
? Prepare and review written documents accurately and completely
? Answer telephones using appropriate etiquette
? Outstanding interpersonal skills and attention to detail
? Ability to handle confidential and sensitive information
? Ability to handle multiple guests and operational demands with a high degree of professionalism,
operating often with time sensitive deadline
? Proficient computer skills and knowledge
? Ability to work a flexible schedule including nights, weekends and holidays

?Ensure that events as well as the event documentation progress seamlessly by following established
procedures, collaborating with other employees, and ensuring accuracy
? Gather non-contract catering or meeting space information needed from client (e.g. food allergies,
linen colors)
? Issue weekly Banquet Event Orders (BEO) to the operations team paying attention to detail,
ensuring the information accurately reflects what has been requested by the client.
? Ensure billing accuracy and conduct bill reviews with the clients prior to processing the final bill
? Conduct site visits, including walk-in appointments in a professional manner, demonstrating full
knowledge of property, products and services with the ability to tailor benefits to meet client needs
? Act as liaison between Fort Worden and customer throughout the event process (pre-event, event,
post-event), satisfying needs, generating rooming lists, meeting space setups etc.
? Check all meeting spaces before client arrival to ensure satisfaction; assist with set up as needed
? Greet the client at check in and be the point of contact throughout their stay, handling questions
and concerns in a professional manner
? Gather all necessary information and invoices then review bill with client to ensure accuracy
? Make pre-event calls and post event calls to client to maintain the relationship and to gain potential
future business
? Identify operational challenges associated with his/her group and determine how to best work with
the property staff and customer to solve these challenges and/or develop alternative solutions
? Participate in customer site inspections and assists with the sales process as necessary
? Solicit feedback from the property departments to identify areas for improvement to enhance the
Event Planner?s experience
? Work to develop new or existing policies and procedures as determined by need in order to enhance
the productivity of the event process
? Adhere to all standards, policies, and procedures
? Attend and participate in staff meetings as required
? Support other members of the Sales Team, stepping in to assist in duties as appropriate.
?Perform other duties, responsibilities, and special projects as assigned

- Service Charge
- Meal Allowance (2 meals/day)
- Monthly Day Off 8 days
- Public Holiday
- Annual Leave (Vacation)
- Social Security
- Group Health Insurance
- Provident Fund