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ตำแหน่งนี้ปิดรับสมัครแล้ว
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ปริญญาตรี
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full-time
Qualifications:
- Thai Nationality
- Both Male/Female can apply.
- Attentive and can work under pressure
- Well Organized
- Excellent leadership skills and exceptional communication skills
- Previous role as Receptionist in a similar quality hotel.
Best Western Plus Nexen Pattaya Hotel (164 rooms) is currently Looking for the position of
Guest Service Agent (GSA)
Responsibilities:
? Registers guests and assigns rooms. Accommodates special requests whenever possible.
? Assists in pre-registration and blocking of rooms for reservations
? Thoroughly understands and adheres to proper credit, check cashing, and cash handling policies and procedures.
? Understands room status and room status tracking
? Knows room locations, types of rooms available, and room rates.
? Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
? Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
? Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
? Files room key cards.
? Knows how to use front office equipment.
? Processes guest check-outs.
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com
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