เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
มัธยมศึกษาตอนปลาย
ไม่จำกัด
full-time
ไม่ระบุ
Prime Function:
? Responsible for handling guests? luggage & greeting the guests as per guidelines & standard phrases.
? Perform all other assigned duties, and adhere to Ibis Styles Bangkok Silom standards of performance, appearance, and conduct.
? Responsible for providing courteous and competent services to the guests.
? Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
Key Responsibilities:
People Management
? Effectively communicate any problem, challenges, complaints / feedback immediately to the Supervisor on duty.
? Provide effective support to the team to enable them to provide a range of effective and efficient services.
? Respond to guest?s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Financial Management
? Identify optimal, cost effective use of the resources.
Operational Management
? Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides.
? Ensure to handle the luggage in a courteous and efficient manner.
? Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times.
? Responsible and accountable for the correct, prompt and efficient handling and delivery of all guest messages and other items to guest rooms.
? Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
? Possess knowledge of the Fire and Emergency procedures of the hotel.
? Responsible and accountable for the loading and unloading of guest luggage from guest cars.
? Accept and monitor luggage for safekeeping or storage in the office according to established procedures.
? Responsible for transferring luggage to and from guests rooms, parking area and assisting guests as necessary in a friendly, professional and efficient manner.
? Ensure to convey a sense of the guest's importance and project a professional environment which reflects Ibis Styles commitment to customer service.
-
ไม่ข้อมูล
ibis Styles Bangkok Silom (PRE-OPENING TEAM)
289 Silom Road, Silom, Bangrak, Bangkok 10500 all.accor.com//hotel/B6N1/index.en.shtml
hotelJob
