(Marasca-Khao Yai) General Manager

WHAT WE?RE LOOKING FOR?
You are an experienced, hospitality savvy operator with 5 years+ experience in a similar role, with exposure in both Rooms and F&B operations.
We are looking for someone with strong leadership and management skills with a hands on solution-focused approach.
Leading by example, you are willing to roll up your sleeves and extend work shifts if needed, working alongside with the team.
You have an eye for quality and passion for personalized service for casual-luxury travelers.
You are comfortable with strategies and numbers, as well as day-to-day details.
You are an effective communicator, who is able to present, pull reports, compare performance and keep everyone up to date and on track.
You have the mindset of a mentor to develop and the support team, creating an environment where your team can to be the best of themselves and stepping up in their roles.
You will need to be able to delegate well.
Be resourceful and able to adapt quickly to changing business needs.
You are keen to learn new technology and able to adapt quickly into various digital systems.
Most importantly, you have ?empathy?, genuinely keen in reaching out to guests, team, suppliers and the community.
Any nationalities are welcomed to apply. Fluent in English and proficient in Thai.
You are able to relocate to Khao Yai, enjoy the outdoors and garden!

We are currently recruiting for a General Manager at our first Marasca Hotel in Khao Yai. As the GM you will represent Marasca Brand by delivering the unique ?Marasca Cherry-on-top Experience? to our guests and team. In your role you will be responsible for leading and supporting the team for the day-to-day management of a successful operation.

WHAT?S YOUR ROLE?
You will fully own the commercials of your property, both rooms and F&B, overall performance from budgets, through to P&L, planning and forecasting (and re-forecasting!).
Developing strategies and implementing action plans for ?Marasca cherry-on-top experience?, to achieve and maintain the highest possible levels of customer service for both external and internal customers, building long-term relationships with suppliers and contractors.
Constantly take the lead in finding local partners to fulfil F&B, events and activities at Marasca hotel and foster good relationships with local community.
Work collaboratively with shared services at Brand Office including accounting, sales & marketing and all department managers to make sure operations are running smoothly in tandem with one another.
You will be responsible in developing Operation guidelines for the property both rooms and F&B, reviewing staff performance and conducting daily meetings to ensure that all departments are in working order and ensure the highest standard of Marasca.
You will take all reasonable steps to ensure the health and safety and security of the guests, employees and visitors at all times
Hygiene! you will ensure that your team maintains the highest standards of uniform, personal presentation and hygiene. Work areas are kept clean, in an orderly state.
You will be in control of manpower management of your team and staffing the hotel appropriately.
And everything else in-between?

- 2 Day off/ Week (or Work Schedule)
- Public holiday provided
- Annual Leave 10-15 days (Depend on working-age) will be able to use after pass probation.
- Business leave 7 Day/Year
- Group insurance that include cover health, accident and life insurance.
- Provident Fund.
- Annual medical health check.
- Special discount for all friends and family in booking all lub D hostel both Thailand and oversees that consist of Bangkok,Phuket,Samui, Siemreap(Cambodia) and MAKATI(Philippine)
- Special Price of Accommodation and restaurant at Narai Hospitality.
- An opportunity to be a part of developing a new casual-luxury brand with vision to expand throughout Thailand and overseas.
- Flexible working hours and work from anywhere policy.
- Housing and Travelling allowance.
- Great discounts room rate for Marasca.
Enjoy a Free night at Marasca every year with your loved ones.
- Community engagement opportunities, a chance for you to enjoy, learn, make a positive impact and volunteer with one of our partners charities.