Assistant Sales Manager - MICE & Corporate (Reactive)

-Knowledge of the hotel property management systems
-Demonstrated previous experience working in a corporate sales capacity for hotels
-Qualification, degree, or certification in a relevant field
-Fluent in English (other additional languages will be advantage)

Competencies.
-Good organizational and administration skills
-Positive attitude and good communication skills
-Commitment to delivering a high level of customer service
-Confident telephone manner
-High dlevel of IT skills and familiar with Opera PMS and Cvent corporate solicitation RFP?s
-Excellent grooming standards

-To sell our conference and banquet facilities
-To be a part of the banquets sales proactive and reactive team. Proactive and reactive means they can be stationed at the banquet sales office and also do field jobs in order to achieve targets and will be responsible for achieving targets given to them
-Ensure policies and procedures are in place and adhered to in order to maximize banquet and/or conference space availability.
-Has full knowledge of F&B products and services
-To handle incoming leads to the Groups and Banqueting Department in accordance with the clients requirements:
? Room booking
? Booking of Space
? Menus
? Correspondence

-To formulate and reply to the customer with a written Quotation for their proposed event within 24 hours.
-Menu planning in case of private dinner parties. Making suggesting to clients in term of type of sound, courses in menu selection, d?cor selection.
-Providing the maximum to the client at the minimum cost to the hotel.
-To suggest various ideas of the banquet operation and promotions. Discussing various promotional campaigns.
-To maintain and ensure the Opera Sales & Catering system updated at all times with all relevant and related information.
-To inspect the banquet room and outside catering prior to and during the function and assure that guest specifications are met. To assure also that company standards are met with regards to cleanliness, preparation/ mis-en-place, appearance of personnel, service standards, etc.
-To be available during all banquet functions to meet the organizer and to recognize & meet VIP's and regular guests when walking into functions.
-To maintain a close working relationship with and ensure proper communication between F&B and related departments.
-To ensure that all subordinates follow the policies and procedures introduced in the hotel.
-To make weekly telephone calls to both current and potential clients.
-To attend relevant events, functions, luncheons as deemed necessary to ensure our business relationship is maintained.
-To handle other work assigned by Assistant Director of Sales ? MICE or by the Group Director of Business Development.

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