Assistant Outlet Manager - Fei Ya (Chinese)

- Positive and can do attitude
- Service Mind
- Leadership skill
- Flexible in time
- Fluent in Thai and English

? Report to work in proper uniform and in accordance with the grooming standards required of all Marriott employees.

? Assist the Department Manager in being responsible for the Restaurants area, ensuring a smooth running, profitable operation within the framework of the Hotel.

? Assist in the maintaining of our Associates welfare by providing them with the training and resources to take care of our guests.

? Achieve departmental Budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.

? To work with the Department Manager to be responsible for the monthly department Profit & Loss Statement

? Assist in the preparation of the yearly department Budget by using history & forecasting techniques to develop an aggressive budget that reflects the restaurant capabilities.

? Accurately forecast business demands on a weekly basis to ensure efficient staffing & food production.

? To ensure the efficient scheduling of management and associates

? To assist in the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD

? To ensure the completion of the wage progress report on a weekly basis and critique discrepancies.

? To assist in all accounting and billing procedures in the outlets.

? To ensure the awareness and enforcement of all Marriott S.O.P.?s and Property L.S.O.P.?s

? To enforce operational Standards those are periodically reviewed to update and improve.

? To be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them

? Follow up guest?s recognition program and guest?s history.

? To assist in the development and execution of plans and actions for the improvement and marketing of the outlet

? To be aware of competitors in the market and assist in the completion of a competition analysis on a quarterly basis

? To assist in the development and implementation of Associate & Supervisor training plans on a quarterly basis in conjunction with HRD.

? To execute a departmental daily ?15 Minute? training program

? To assist in the execution of all Associate reviews and appraisals in a professional and timely manner

? To assist in all aspects of Associate management including hiring and discipline in conjunction with the DOR & Director of F&B

? To train subordinate supervisors in effective ?coaching and counseling? and the correct process of progressive discipline

? To participate in holding an effective monthly Associate meeting with minutes and P&A forwarded to the GM, F&B and HRD.

? To practice ?open door? policy to all Associates

? Periodically plan outside Associates activity to promote teamwork

? To maintain outlet safety and sanitation standards at all times.

? To be responsible for asset management of all outlet property and facilities

? To assist in the preventative maintenance inspection on a monthly basis

? Promote positive inter-departmental relations through candid communication and cooperation.

? To respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.

? Enforce Marriott?s Principals of Hospitality at all times.

? To work with the Banqueting Department to support all requested functions & ensure any Banquet property is returned to its correct place in the condition it was borrowed.

? Perform any reasonable request made of management which is not life threatening or against the law.

? Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

? Above all, to lead by example through a ?hands on? approach to motivate our Associates to excel

- 5 working day per week
- Training & Development
- Vacation and Public Holiday
- Social Security
- Group Insurance
- Dental Allowance
- Provident Fund
- Uniform
- Meal
- Car Park
- Discount : Food & Beverage , Accommodation