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full-time
- Thai Nationality
- Both Male/Female can apply.
- Good interpersonal skills and communication skills
- Service mind
- Current Roles as Reservation Officer/Agent.
Seekers Finders Rama 4, SureStay Collection by Best Western is looking for:
Reservation Officer
Responsibilities:
- Processes reservations by mail, telephone, telephone, fax, or central reservations systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the types of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all package plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com
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