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Reservation Officer - Grande Centre Point Lumphini
Grande Centre Point Hotels
สถานที่ทำงาน : กรุงเทพ
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ปริญญาตรี
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full-time
- Thai nationality (only)
- 3-5 years - experience working in luxury hotel and/or position apply.
- Positive outlook & team player with good communication.
- Focused on quality and consistency with keen eye for detail.
- Ability to work well under pressure and keep calm in difficult situations.
- Proactive work style.
Main Duties:
? Responsible for maximization of room sales and revenue for the hotel.
? Take reservations and operates systems in accordance with hotel standards of performance.
? Ensure a sales attitude is adopted at all times and maintain an awareness of sales opportunities within the hotel.
? Develop and maintain a high level of communication with all major sources of business and advise the Front Office Manager and Reservation Manager to feed back where necessary.
? Ensure all waitlisted business is recorded appropriately.
? Ensure the Reservation Manager is kept informed of all developments within the department.
? Adhere to all company credit policies to ensure all revenue expected will be received
? Adhere to pre-set availability and rate controls.
? Ensure a high level of product knowledge of the hotel and local area.
? Ensure a high level of Reservation is consistently maintained.
? Process all reservation requests by phone, mail or fax, and SPIRIT system, promptly and accurately to established standards.
? Maintain all files, records and documents in an orderly manner.
? Check daily arrivals and inform concerned personnel of any missing information.
- Two days off per week
- Public Holiday
- Annual Leave
- Meals
- Uniform & Laundry
- Medical insurance
- Provident fund
- Complimentary rooms in Hyatt sister hotels - 12 room nights a year
- Career advancement in Hyatt International Hotels & Resorts
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ANDAZ PATTAYA JOMTIEN BEACH
345 Moo 3,Na Jomtien Sub-District,Sattahip Chon Buri 20250
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