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full-time
- Thai nationality
- Minimum 3-5 years experiences.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
- The ability to remain positive and focused in a fast-paced environment.
- Good time management skills.
- Great computer skills and the ability to learn new skills quickly.
- A professional appearance.
- Hotel experience.
Sanctuary Resort Pattaya, BW Signature Collection by Best Western- (164 rooms) in Phratamnak road is urgently looking for candidate to join the team:
FRONT OFFICE MANAGER
Responsibilities:
- Teaches and enforces all existing and new policies and procedures
- Maintains proper staffing in all Front Office areas.
- Constantly seek new ways to increase room revenue and occupancy.
- Trains and develops all Front Office personnel.
- Completes all appraisal forms accurately and on time.
- Constantly monitors Front Office communications, morale, and motivation.
- Monitors appearance of guest contact employee.
- Conducts monthly departmental meetings, bi-weekly supervisor meetings and monthly individual sessions.
- Supervises delegated responsibilities and follow up.
- Maintains all equipment and keep complete supplies inventory.
- Maintains an active posture in total property operations.
- Closely monitors inter-departmental communications.
- Takes an active part in property budgeting process and subsequent quarterly projections.
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com
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