Front Office Manager - ibis

* Previous experience in high-paced operations dealing with a high volume of guests at the managerial level.
* Excellent organizational skills, planning, forecasting, and team management.
* Strong communication and negotiation skills.
* Self-directed, daring to take initiative, proactive approach.
* Effective time-management.
* A team player, and team builder.
* Hands-on approach, leading by example.
* Demonstrate quick and effective problem-solving abilities to handle guest concerns and operational issues.
* Guest-oriented, using creativity to exceed expectation.

* Your leadership and organizational skills will be instrumental in maintaining the reputation of our property as a welcoming and guest-focused Hotel for guests attending events at the IMPACT Exhibition center. Groups and individual guests.
* Your role will be pivotal in ensuring the seamless operation of the front office. And the coordination with other departments will be an important part for our success.
* You'll be responsible for managing a team, overseeing guest check-ins and check-outs, and enhancing the overall guest experience.
* Your duties will include upholding high-quality service standards according to the IBIS ACCOR brand,and resolving guest concerns.

8 days-off per month (9.5 hours working hours)
Public Holiday / Vacation / Birthday leave
Group Health & Life Insurance
Provident Fund