Human Resources & Training Manager, The Sanctuary Resort Pattaya, BW Signature Collection (พัทยา)

- Thai Nationality only
- Bachelor's Degree or higher in related field.
- Experience in Hotel/Tourism/ Hospitality industry is a must.
- 2-3 years' experience working in the same position.
- Be accurate and well-organized.
- Team player and self-motivated.
- Excellent communication skills.

- Overseeing all aspects of the hotel's human resources functions, reporting to the Cluster Human Resources & Training Manager.
- Supporting recruitment efforts by posting job vacancies, screening resumes, conducting initial interviews, and coordinating hiring processes.
- Maintaining employee records and ensuring compliance with legal requirements and company policies.
- Implementing HR policies and procedures to foster a positive work environment and ensure compliance with labor laws.
- Assisting with performance management processes, including conducting performance evaluations, providing feedback, and addressing performance issues.
- Administering employee benefits programs and assisting employees with benefit-related inquiries.
- Handling payroll processing and ensuring accuracy in timekeeping and payroll records.
- Staying updated on employment laws and regulations to ensure compliance and mitigate legal risks.
- Leading the hotel's employee engagement initiatives, such as organizing team-building activities, recognition programs, and employee events.
- Collaborating with other departments to address staffing needs and support overall business objectives.
- Supporting employees on HR-related matters, serving as a point of contact for inquiries and concerns.
- Conducting orientation sessions for new hires and ensuring they are familiar with company policies, benefits, and procedures.
- Delivering training sessions for employees on various topics including hotel product knowledge, customer service training, brand culture and other specific training.
- Coordinating external training and development programs to enhance skills and knowledge across the hotel.
- Assessing training needs and developing training plans to address skill gaps.
- Promoting a culture of continuous learning and development within the hotel.