Waiter/waitress

Knowledge and Experience

- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- No experience is required

Competencies

- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times

Outlet Operation

- Perform opening/closing side duties as assigned and set all tables according to standards and procedures

- Deliver F&B services in accordance to departmental standards and procedures

- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

- Greet all patrons warmly upon arrival at the door and escort them to the table

- Ensure that all food & beverage are served according to service standard

- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons- table at the correct temperature

- Try to remember individual patron- s names and their preferences to extend a personalized service

- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

- Thank all patrons for patronizing the outlet upon their departure

- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area

- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

- Report any complaints, incidents or other irregularities to management

- Assist other Food & Beverage outlets with their operations during peak times or when required

สวัสดิการ
ค่าบริการ
อาหารฟรีทุกมื้อปฏิบัติงาน
ชุดยูนิฟอร์มพร้อมซักรีด
ประกันกลุ่มอุบัติเหตุ
วันหยุดพักร้อน 8-10 วัน/ปี
วันหยุดนักขัตฤกษณ์ 15 วัน/ปี
โบนัสและการปรับเงินเดือนประจำปี
ตรวจสุขภาพประจำปี
โอกาสเรียนรู้ พัฒนาตนเอง และเติบโตไปกับองค์กร

Krittiya Sinlapasorn (PIN) (Talent & Culture Supervisor)
339 ถนนเจิมจอมพล ตำบลศรีราชา อำเภอศรีราชา จังหวัดชลบุรี 20110 
เว็บไซต์ : https://novotelsriracha.com/
อีเมล์ :
เบอร์โทรศัพท์ :
(สำหรับสมัครงานเท่านั้น)