E-Commerce Manager

? Bachelor?s degree in marketing, Business, Hospitality, or a related field.

? Minimum of 5 years of experience in revenue management and e-commerce, preferably within the hospitality industry.

? Strong analytical skills and the ability to interpret data to make strategic decisions.

? Proficiency in revenue management systems (RMS), property management systems (PMS), and e-commerce platforms.

? Excellent communication and interpersonal skills.

? Ability to work under pressure, manage multiple tasks, and meet deadlines.

Position Overview:

The E-Commerce and Revenue Manager is responsible for maximizing the hotel?s online presence and optimizing revenue through strategic e-commerce and revenue management practices. This role involves managing online distribution channels, implementing pricing strategies, and ensuring the hotel achieves its revenue goals. The ideal candidate is detail-oriented, analytical, and has a strong background in both digital marketing and revenue management within the hospitality industry.

Key Responsibilities:

E-Commerce Management:

? Develop and execute the hotel?s e-commerce strategy to increase direct bookings and enhance online visibility.

? Manage and optimize online distribution channels, including the hotel?s website, OTAs, and other third-party platforms.

? Collaborate with the marketing team to create and implement digital marketing campaigns, focusing on SEO, SEM, and social media to drive traffic and conversions.

? Analyze website performance, user behavior, and campaign effectiveness to make data-driven decisions that enhance online sales.

? Stay up-to-date with industry trends, competitor activities, and emerging technologies to ensure the hotel?s e-commerce strategies remain competitive.
Revenue Management:

? Implement and oversee revenue management strategies to maximize room revenue and overall hotel profitability.

? Analyze market trends, demand forecasts, and historical data to set dynamic pricing strategies and optimize room inventory.

? Manage room rates, availability, and distribution across all channels to ensure revenue targets are met.

? Collaborate with the sales team to develop promotions and packages that attract guests and drive occupancy.

? Regularly report on key revenue metrics, such as RevPAR, ADR, and occupancy rates, and make recommendations for improvements.

- Service Charge เซอร์วิสชาร์จ

- Social Security ประกันสังคม

- Staff Meal อาหารวันละ 2 มื้อ

- Uniforms & Laundry ยูนิฟอร์ม พร้อมซักรีด

- Group Health and Life Insurance ประกันกลุ่ม

- Annual Medical Check-up ตรวจสุภาพประจำปี

- 2 Meals per days อาหาร วันละ 2 มื้อ

- 8 Dayoff / Month หยุด 8 วันต่อเดือน