Front Office Manager (ผู้จัดการแผนกต้อนรับ) - Jono Bangkok Asoke

1.Bachelo's degree or higher in Hospitality Management, Hotel Management, or a related field.

2.Minimum 5 years of experience in hospitality or guest services, preferably in mixed-use properties, luxury condominiums.

3.Proven experience in team management and serving as a service trainer.

4. Ability to design training courses and develop training materials independently.

5.Strong skills in service quality audits and improvement planning.

6.Excellent personal presentation, passion for service, leadership qualities, and strong problem-solving abilities.

7. Excellent communication skills in English, both spoken and written.

8.Proficient in MS Office and familiar with training systems or service quality audit tools.

1. Report to Senior Vice President - Hotel and Property Operations, Boutique Corporation Public Company Limited.

2. Co-ordinate and assist as required with Boutique Corporation team, including Business Development, Accounting, Revenue Management, Marketing and Sales

3. Assist Boutique Corporation in sourcing all staff for Train and work with RM to ensure RM understands and implements Jono Brand standards and SOPs as per Jono brand book and SOP file.

4. Ensure that Critical Path document is prepared and subsequently work with RM to implement in order to achieve a successful opening, on time.

5. Assist Boutique Corporation team with setting the pre-opening budget

6. Assist RM and Boutique Corporation team to set-up systems and review procedures conforming to Jono brand standards, including training of staff in all areas.

7. Work with RM and Boutique Corporation team to ensure that sales initiatives are initiated and followed-up, so that property opens with adequate business on the books in order to reach budgeted occupancy and ADR for 2023 budget.

1. Service Charge

2. Social Security

3. Group Insurance (OPD/IPD)

4. Dental Insurance

5. Public Holiday & Vacations

6. As per policy