Duty Manager

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- Assisting Front Office Manager in the overall day to day operations whilst on duty.
- Resolve any guest complaints and to establish an amicable relationship with guests, clients of the - Hotel and ensure prompt, courteous and accurate service to all gusts to maximize customer - satisfaction to exceed target.
- Ensure quality in all aspects of work and among the staff in the department.
- Liaise with different departments for smooth and coordinated work.

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