Restaurant Manager (F&B Manager)

Formal Hotel and Restaurant preferred.?

At least a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.??

Excellent Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.?

Knowledge of management of Financial Resources.??

An expert and resourceful in problem solving within a complex operation.??

Ability to handle and prioritize multiple demands concurrently.

Excellent leadership skills and team building capability.?

Fluent in written and spoken English.?

Exceptional interpersonal communication and customer service skills.

Proficiency in inventory management and procurement

Ensuring exceptional and excellent Customer Service.??

Responds quickly and proactively to guest's concerns.??

Sets service expectations for all guests internally and externally.??

Takes ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.??

Provides services that are above and beyond for customer satisfaction and retention.??

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.??

Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers daily.??

Managing the Food and Beverage departments service are to be coordinated in accordance with The Aspen Tree model and the standards.?

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.??

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.?

Oversees all culinary, restaurant, beverage, and room service operations.??

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.?

Provides excellent customer service to all employees.??

Responds quickly and proactively to employee's concerns.

Provides a learning atmosphere with a focus on continuous improvement.??

Provides proactive coaching and counseling to team members.??

Encourages and builds mutual trust, respect, and cooperation among team members.??

Monitors and maintains the productivity level of employees.??

Develops specific goals and plans to prioritize, organize, and accomplish work.??

Provides the leadership, vision, and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.??

Developing and Maintaining Budgets??

Develops and manages all financial, guest satisfaction plans and actions for Food and Beverage departments.?

Maintains a positive cost management index for kitchen and restaurant operations.?

Utilizes budgets to understand financial objectives.?

Managing and Conducting Human Resource Activities??

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.??

Conducts performance reviews in a timely manner.??

Analyzes information and evaluates results to choose the best solution and solve problems.??

Drives effective departmental communication and information systems through logs, department meetings and property meetings.?

- อาหารพนักงาน
- เครื่องแบบพนักงาน
- ประกันสังคม
- ค่ารักษาพยาบาลพนักงาน, ประกันอุบัติเหตุ, ประกันชีวิต
- ค่ารักษาพยาบาลครอบครัว
- วันหยุดตามประเพณี / วันหยุดนักขัตฤกษ์
- วันหยุดพักผ่อนประจำปี (พักร้อน)