รายละเอียดตำแหน่ง
Last Updated : 18.05.2018 | Viewers 3,644
Salary : เงินเดือน |
N/A (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
1 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
Unit : จำนวนรับ |
2 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
KEY RESPONSIBILITIES
The key responsibilities for this position are:
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Novotel Bangkok Platinum manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, health club, and other Novotel Bangkok Platinum properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Novotel Bangkok Platinum at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Novotel Bangkok Platinum experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
LEADERSHIP
Within Novotel Bangkok Platinum, the top-performing people who do this job always demonstrate the following attitude:
- Working with Others:
o They always try to anticipate and exceed the needs of customers and colleagues.
o They use their own initiative and good judgement to solve problems in a calm and efficient way.
o They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team.
o They act with personal professionalism and integrity at all times.
- Taking Responsibility:
o They always conduct business honestly and fairly. They keep sensitive information confidential.
o They can prioritise their workload effectively and be organised and structured at work.
o They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
o They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
- Delivering Results:
o They are committed to meeting and exceeding all performance standards.
o They constantly look to develop their own professional skills and abilities.
o They perform job tasks in line with established policies and procedures.
o They always try to provide a top-quality experience to all our guests.
The key responsibilities for this position are:
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Novotel Bangkok Platinum manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, health club, and other Novotel Bangkok Platinum properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Novotel Bangkok Platinum at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Novotel Bangkok Platinum experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
LEADERSHIP
Within Novotel Bangkok Platinum, the top-performing people who do this job always demonstrate the following attitude:
- Working with Others:
o They always try to anticipate and exceed the needs of customers and colleagues.
o They use their own initiative and good judgement to solve problems in a calm and efficient way.
o They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team.
o They act with personal professionalism and integrity at all times.
- Taking Responsibility:
o They always conduct business honestly and fairly. They keep sensitive information confidential.
o They can prioritise their workload effectively and be organised and structured at work.
o They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
o They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
- Delivering Results:
o They are committed to meeting and exceeding all performance standards.
o They constantly look to develop their own professional skills and abilities.
o They perform job tasks in line with established policies and procedures.
o They always try to provide a top-quality experience to all our guests.
Job Details
รายละเอียดงาน
KEY RESPONSIBILITIES
The key responsibilities for this position are:
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Novotel Bangkok Platinum manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, health club, and other Novotel Bangkok Platinum properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Novotel Bangkok Platinum at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Novotel Bangkok Platinum experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
LEADERSHIP
Within Novotel Bangkok Platinum, the top-performing people who do this job always demonstrate the following attitude:
- Working with Others:
o They always try to anticipate and exceed the needs of customers and colleagues.
o They use their own initiative and good judgement to solve problems in a calm and efficient way.
o They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team.
o They act with personal professionalism and integrity at all times.
- Taking Responsibility:
o They always conduct business honestly and fairly. They keep sensitive information confidential.
o They can prioritise their workload effectively and be organised and structured at work.
o They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
o They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
- Delivering Results:
o They are committed to meeting and exceeding all performance standards.
o They constantly look to develop their own professional skills and abilities.
o They perform job tasks in line with established policies and procedures.
o They always try to provide a top-quality experience to all our guests.
The key responsibilities for this position are:
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Novotel Bangkok Platinum manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, health club, and other Novotel Bangkok Platinum properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Novotel Bangkok Platinum at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Novotel Bangkok Platinum experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
LEADERSHIP
Within Novotel Bangkok Platinum, the top-performing people who do this job always demonstrate the following attitude:
- Working with Others:
o They always try to anticipate and exceed the needs of customers and colleagues.
o They use their own initiative and good judgement to solve problems in a calm and efficient way.
o They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team.
o They act with personal professionalism and integrity at all times.
- Taking Responsibility:
o They always conduct business honestly and fairly. They keep sensitive information confidential.
o They can prioritise their workload effectively and be organised and structured at work.
o They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
o They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
- Delivering Results:
o They are committed to meeting and exceeding all performance standards.
o They constantly look to develop their own professional skills and abilities.
o They perform job tasks in line with established policies and procedures.
o They always try to provide a top-quality experience to all our guests.
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