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ปริญญาตรี
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full-time
-2 years experience of Front Office Management Function.
- Strong English skill.
- Good Attitude.
- Minimum of one year previous front office supervisory experience preferred
- Proficient in Microsoft Office and Property Management Software
- Excellent customer service skills
- Flexible schedule; ability to work nights, weekends, and holidays if necessary
- Professional appearance and demeanor
Duties and Responsibilities
- Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
- Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
- Make time to interact with guests, solicit feedback and build relationships.
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel?s or owner?s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
- Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities and businesses.
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel?s carbon footprint.
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Holiday Inn Express Bangkok Sathorn
51 Soi Pipat, Silom, Sathorn, Bangkok 10500
hotelJob
