Assistant Reservation Manager

- Fluency in English both verbal and non-verbal.
- Ability to input and access information in the property management system/computers.
- Compute basic arithmetic.
- Familiarity with yield management and forecasting.
- Ability to:
? perform job functions with attention to detail, speed and accuracy.
? prioritize and organize.
? be a clear thinker, remaining calm and resolving problems using good judgement.
? follow directions thoroughly.
? understand guest?s service needs.
? work cohesively with co-workers as part of a team.
? work with minimal supervision.
? maintain confidentiality of guest information and pertinent hotel data.
? direct performance of staff and follow up with corrections when needed.

- To oversee and control daily tasks when on duty.
- To supervise all agents and develop them in order to handle reservation tasks properly.
- To assist Reservation Manager and Assistant Reservation Manager to operate the department.
- To handles all group tours/ conventions from the initial blockage to the rooming lists.
- To records all reservations neatly and accurately on prescribed forms.

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