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รายละเอียดตำแหน่ง
Last Updated : 25.01.2020 | Viewers 9,959
Salary :
เงินเดือน
N/A (THB)
Types of employees :
ประเภทงาน
Full-time
เต็มเวลา
Area :
ปฎิบัติงานที่จังหวัด

Bangkok
กรุงเทพ [เขตบางรัก]

Education :
การศึกษา
Bachelor's Degree
ปริญญาตรี
Experience :
ประสบการณ์การทำงาน
0 Year (ปี)
Gender :
เพศ
Female
หญิง
Age :
อายุ
Non-Specific
ไม่จำกัดอายุ
Unit :
จำนวนรับ
1 อัตรา
New Graduated :
นักศึกษาจบใหม่
Yes
รับพิจารณา
Foreigner :
ชาวต่างชาติ
No
ไม่รับพิจารณา
Disabled :
ผู้พิการ
No
ไม่รับพิจารณา
Night shift :
ตำแหน่งงานกะดึก
No
ไม่ใช่
Job Qualifications
ข้อกำหนด
1.Thai Female Only with Good Appearance.
2.Fluent English communication skills.
3.Be able to work 6 days a week with variable shift.
Job Details
รายละเอียดงาน
A Guest Relation Officer is a customer service-oriented employee who essentially greets hotel guests. From checking in process, escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.

Responsibility;

Provide Customer Service to Guests. From greeting and checking-in to ensuring the daily comfort of guests, a Guest Relation Officer maintains a constant presence at the lobby of a hotel and is available to handle all guest questions and concerns. Ensuring that all check-in processes run smoothly including Escorting guest to their room.

Handle Guest Complaints. A Guest Relation Officer listens to and manages all guest complaints and concerns. They might keep a log of these complaints and resolutions. A Guest Relation Officer must also follow-up to ensure that each complaint has been resolved to the guest- s satisfaction.

Responsibility;

Provide Customer Service to Guests. From greeting and checking-in to ensuring the daily comfort of guests, a Guest Relation Officer maintains a constant presence at the lobby of a hotel and is available to handle all guest questions and concerns. Ensuring that all check-in processes run smoothly including Escorting guest to their room.

Handle Guest Complaints. A Guest Relation Officer listens to and manages all guest complaints and concerns. They might keep a log of these complaints and resolutions. A Guest Relation Officer must also follow-up to ensure that each complaint has been resolved to the guest- s satisfaction.

Provide Customer Service to Guests. From greeting and checking-in to ensuring the daily comfort of guests, a Guest Relation Officer maintains a constant presence at the lobby of a hotel and is available to handle all guest questions and concerns. Ensuring that all check-in processes run smoothly including Escorting guest to their room.

Handle Guest Complaints. A Guest Relation Officer listens to and manages all guest complaints and concerns. They might keep a log of these complaints and resolutions. A Guest Relation Officer must also follow-up to ensure that each complaint has been resolved to the guest- s satisfaction.
Welfare
สวัสดิการ
1.Salary
2.Service Charge
3.Bonus
4.Provident Fund
5.Social Security
6.Meals
7.Uniform
8.Flexible Working Hour
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