Telephone Operator

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- Answers telephone in the prescribed manner at all times, practice, clarity and good public relations constantly.
- Makes calls per guest or admin requirements providing prompt, polite and professional services.
- Operates video and music systems punctually and in strict accordance with hotel policy.
- Attends all training sessions as required.
- Maintains the operators room in a clean, tidy, efficient condition.
- Does not allow unauthorized personnel into the operators room at any time.
- Completes billing, log books, admin etc. as required by the management.
- Provides wake up and general information call to guests as required.
- Ensures a high standard of dress and presentation at all times.
- Practices good Public Relations at all times. Put a ?smile into your voice?. Be happy to provide good service o callers. Take pride in providing a clear, rapid and efficient service to all. Ensure you read and practice the information contained in ?Telephone Manners? and ?Public Relations Guide?.

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- Anniversary Voucher at any Swissotel worldwide