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full-time
? Have been working in E-Commerce for the minimum of 3 years
? Proficient in written and spoken English
? Dynamic and hardworking
? Manage key Internet channels by offering competitive rates and availablity on brand website, OTAs and GDS to maximise property RevPAR index
? Monitor property buzz and online reputation on various review, blog, forum and third party websites. Report important findings in order to improve services or reinforce successful techniques
? Ensure that business listing information on forum and affiliate websites are up to date including hotel details, special offers and validity of promotions
? Manage hotel presence on approved social media platforms (ex. Facebook, Twitter, Google+) through regular posts and interactions with fans in order to increase social media engagement
? Meet regularly with SPA and F&B departments to ensure promotions are communicated on social media platforms and websites
? Assist hotel in collection of additional customer data following head office guidelines and procedures. Segment the database based on their nationality, buying habits, spending etc. and keep the database updated.
? Communicate and meet regularly with OTA Market Managers to be updated on new features and market trends
- 5-working
- Provident Fund
- Medical, Accident and Life Insurance
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Amari Koh Samui
14/3 Moo 2, Chaweng Beach, Bophut, Koh Samui, Suratthani 84320, Thailand www.amari.com/koh-samui/
hotelJob
