เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปวส
ไม่จำกัด
full-time
ไม่ระบุ
GENERAL MISSION
? To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
? To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
KEY RESPONSIBILITIES
? To report for duty punctually wearing the correct uniform and name badge at all times.
? To provide a courteous and professional service at all times.
? To maintain good working relationships with your own colleagues, and all other departments.
? To have a complete understanding of and adhere to the hotel?s policy relating to fire, hygiene, health and safety.
? To carry out any other reasonable duties and responsibilities as assigned.
? To perform secondary duties as assigned by the Executive Housekeeper.
? To report on adverse guest comment as and when required.
? To report and record Lost and Damaged items.
? To log daily events in logbook and follow up on previous information reported by other Team leaders daily
? To prepare duty rosters of Housekeeping Attendants.
? To make requisition twice weekly of amenities for guest supplies.
? To check Public Areas, F&B outlets, toilets, locker and car parks.
? To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
? To prepare and issue room status report.
? To report and follow up on repair and maintenance.
? To document all incidences in logbook.
? To ensure function rooms and toilets are clean before functions start.
? To check on the standard of ?Turn downs service?.
? To liaise closely with Front Office regarding guest room status.
LEADERSHIP
? To attend training courses.
? Have a good relationship with all colleagues.
? Be understanding, supportive, encouraging and helpful to all.
? To attend to guest requests and complaints.
LIAISE WITH
? Reports directly to the Assistant Executive Housekeeper or Executive Housekeeper.
EXTERNAL LIAISONS
? To contact guest when ask for lost & found checking
REPLACEMENT AND TEMPORARY MISSION
? To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of the hotel.
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Novotel Bangkok Platinum Hotel
220 Novotel Bangkok Platinum Hotel Phetchaburi Road,Rajchatevi www.novotelbangkokplatinum.com
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