เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ไม่จำกัดวุฒิ
ไม่จำกัด
full-time
- 4+ years Front Office / Guest Services experience with minimum 2 years in supervisor.
- In-depth skills and knowledge of all front office operations.
- Able to communicate well in English with the ability to speak, read and write clearly.
- Excellent in analytical, problem solving skills and execution of work.
- Supervise and train Guest Experience team in the performance of their duties to a consistently high standard.
- Always make the guest the first priority.
- Coordinate with team concerned to achieve guest satisfaction.
- Create, define and maintain smooth daily operation throughout the hotel.
- Ensure Guest Experience team has a knowledge of hotel products, services, pricing, other near-by attractions and special promotional offers as well as special events.
- Maximize sales revenues through up-selling and marking program.
- Manage guest requests, inquiries and complaints promptly and completely.
- Assist all other areas of the hotel when required.
Remunerations and Benefits:
- Attractive Base Salary
- Floating Service Charge with Min. Guarantee of THB 4,000 for Permanent Staff
- Floating Service Charge with Min. Guarantee of THB 2,000 for Contract Staff
- 7 Days Off / Month for Permanent Staff
- 6 Days Off / Month for Contract Staff
- Minimum 9 Days Vacation and 14 Public Holidays / Year for Permanent Staff
- Social Security
- 2 Duty Meals / Day
- Uniform with Laundry Provided
The Monttra Pattaya
398 Moo 12 Rajchawaroon Road, Nongprue, Banglamung, Chonburi 20150 www.themonttra.com
hotelJob
