Resident Manager (ผู้จัดการด้านห้องพัก)

? Thai nationality, age 40-50 years
? Bachelor degree or higher in Business Administration, Hotel/Hospitality Management or relevant field
? Proven experience as Resident Manager or relevant roles.
? Minimum 5 years experiences in the related field
? Excellent command of both spoken and written English
? Understanding of all hotel management
? Computer proficiency including Word, Excel, PowerPoint.
? Excellent customer service skills as well as a business mindset
? Demonstrable aptitude in decision-making and problem-solving
? Reliable with an ability to multi-task and work well under pressure
? Good interpersonal communication skills & conflict resolution
? Good team player and an effective leader

? Running operations of the hotel
? Financial matters of the hotel including budget forecasting and control and training staff to correctly deal with the financial side of customer service
? Setting a good example of service excellence to those under his authority
? Training staff to meet service standard requirements
? Preparing and carrying out detailed marketing and sales plans
? Dealing with potential security problems and safety hazards
? Resolving on-site issues at the hotel (relating to guests, employees or the property) among many other duties.

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