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ตำแหน่งนี้ปิดรับสมัครแล้ว
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full-time
? Thai Nationality
? Both Male/Female can apply.
? Hotel industry work experience
? Background in the hotel industry and/or online travel industry.
? Knowledge of Hotel PMS and Channel Management tools
? Good Computer skills
? Ability to read and write reasonable English
1. Processes reservations by mail, telephone, telex, cable, fax, or central reservations systems referral.
2. Processes reservations from the sales office, other hotel departments, and travel agents.
3. Knows the types of rooms available as well as their location and layout.
4. Knows the selling status, rates, and benefits of all package plans.
5. Knows the credit policy of the hotel and how to code each reservation.
6. Creates and maintains reservation records by date of arrival and alphabetical listing.
7. Prepares letters of confirmation.
8. Communicates reservation information to the front desk.
9. Processes cancellations and modifications and promptly relays this information to the front desk.
10. Understands the hotel's policy on guaranteed reservations and no-shows.
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hotelJob
