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full-time
Previous supervisory experience in the hotel, leisure or retail sector
Excellent personal presentation and communication skills
Previous experience in Executive Lounge Supervisor or Manager in a hotel environment
Accountable and resilient
Ability to work under pressure
Flexibility to respond to a range of different work situations
Manage the performance of the Executive Lounge in the hotel
Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
Handle enquiries and complaints, promptly and efficiently
Ensure that all Guest supplies and amenities are offered and replenished to the required standards
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NOVOTEL BANGKOK PLOENCHIT SUKHUMVIT
566 Ploenchit Road, Lumpini, Patumwan, Bangkok www.novotelbangkokploenchit.com
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