Executive Housekeeper (ผู้จัดการแผนกแม่บ้าน)

- Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies / synergies across the network.
- Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role.Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage

- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
- Ensure that assigned rooms, corridors, vending areas, and other areas are properly cleaned.
- Ensure the PA and Floor Supervisors continually inspect their assigned areas and turn in their room inspection summary sheets.
- Design and implement a complete training program for all ambassadors in use and that all ambassadors are well trained and retrained as needed.
- Ensure that par levels of linen, toweling and uniforms are current, a summary report should be sent to accounts. Take an accurate linen inventory bi-monthly.
- Monitor guest supply inventory each period end prior to period close.
- Prepare a complete summary each period for critique of all housekeeping & laundry areas, all variances or shortfall to budget must be qualified.
- Review maintenance rooms daily and liaise with Front Office Manager.
- Immediate response to all guest problems and correspondence.
- Ensure that lost and found articles are stored properly and that the correct logs are maintained.
- Undertake regular forecasts of business levels, manpower and expenses.
- Maintain a regular quality control inspection of department standards.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
- Provide employee counseling, support and guidance as required.
- Co-ordinate work of external contract cleaners if required.
- Maintain a cost effective rostering system, which is flexible to occupancy.
- Train staff to become multi skilled in all facets of housekeeping and associated departments.
- Maintain an annual leave roster for low occupancy periods.
- Initiate measures to minimize all wastage of materials and amenities are used in the department.
- Attend training sessions as required.
- Attend meetings as required.

- 5 days working / 2 days off
- Service Charge
- Duty Meals
- Uniform & Laundry
- Group insurance
- Life Insurance
- OPD/Dental
- Provident Fun
- Public holiday
- Vacation
- Social Security
- Annual physical check-up
- Training & Development program
- Wedding, New born and Funeral remuneration