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full-time
? Is responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand?s marketing and customer?s needs.
? Is in charge of helping to reach and beat the operational turnover budget of the hotel.
? Support Director of Revenue in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization.
? Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;
? Regularly checks the input and the quality of data (segmentation, denials tracking, etc);
? Update the event database (e.g. in RMS).
? Analyze the hotel performance in the RMS as a basis for strategy decisions;
? Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
? Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.
? Consult and implement daily the recommendations in inventory and distribution tools;
? Implement and communicate on minimum stay, closed to arrival, up-selling;
? Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;
? Degree in Hotel Management school, or general Business school.
? Knowledge of the concepts and evaluation of market analysis processes.
? A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background;
? Revenue Management : RM Pass Training courses (Dimension and Pro)
? Analytical tools
- Excel advanced user (most of the formulas; database knowledge, pivot tables);
- Revenue Management System (Amadeus RMS or EZ RMS).
? Technologies and distribution tools
- PMS (Opera or FOLS, Fidelio V7, Hogatex Starlight, Hotix).
- CRS (TARS data and resa main screens) and distribution channels.
? Communication skills : PowerPoint, Word, Outlook.
? Languages: fluent in the national language, and good level in English
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Novotel Bangkok Sukhumvit 20
Novotel Bangkok Sukhumvit 20 19/9 Sukhumvit 20, Sukhumvit Rd., Klongtoey, Klongtoey, Bangkok 10110
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