Restaurant Supervisor

o Good looking
o No glasses
o Pleasant personality
o Good attitude
o Good interpersonal relation
o Service minded
o Knowledge of beverages ,Food and Wines
o Supervisory
o Creativity
o Organization
o Training Skills
o Good sense of leadership.
o Attention to details, good organizational skills.
o 1 - 3 years working experience as supervisor in 5 star hotel
o Education University or high school education preferable
o Excellent understanding of the hotel and catering industry.
o Good knowledge of F&B operation
o Good command of English

1. Accepts responsibility of supervising the staff assigned to him/her in restaurant.
2. Runs courteous and efficient service operation.
3. Performs any other duties set by hotel policies, management or his/her direct supervisor which is not included here above.
4. Supervises the service rendered to clients and make sure of its high standard and Management rulings.
5. Trains staff, correct their faults on a constant basis. To carry out the ?Pre-opening Briefing? before the commencement of each shift.
6. Strives to increase sales and push the sales of stagnant restaurant menu items.
7. Accepts guest?s complaints, be a good listener, solve such complaints in the most diplomatic way and report to the Management.
8. Cooperates with the kitchen and Beverage staff in order to obtain a fine presentation of food and beverage. To revert unnecessary delay of service.
9. Makes sure that all drinks and food dishes are according to restaurant menu and list, properly presented, be of hot/iced temperature, as per logical conclusion, before being served.
10. Ensures that the staff is serving food and beverage correctly to satisfy the clients.
11. Delivers warmly greet and accompany guests to the table.

12. Checks daily the restaurant preparation, laying of tables, cleanliness and the availability of chinaware, crockery, cutlery and glasses, the personal cleanliness and appearance of each individual employee.
13. Carries out food and beverage hygienic regulations.
14. Makes requisitions, obtain authorization and correct delivery of items needed for his outlet.
15. Performs all duties assigned to, efficiently, technical correct, follow the Management policy, house rules and regulations, orders or superiors, adhere to procedures of the training manual and achieving a high standard leading to total guest satisfaction.

o Service Charge
o 2 Days off per week
o Annual Leave ( As Hotel Policy)
o Public Holidays (As Hotel Policy)
o Group Insurance and Social Security
o Medical Claim - Dental Care (As Hotel Policy)
o Medical Claim - Out Patient (As Hotel Policy)
o Provident Fund.
o Uniform & Duty Meal at Staff's Cafeteria
o Employee Award and Monthly Activity
o Training and Development Program