เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปวส
ไม่จำกัด
full-time
ไม่ระบุ
1.Ensure you are up to date with all facts of the hotel product, including room types, room rates, relative features and facilities, food and beverage outlets, spa and health club.
2.Oversee the smooth running of the GSA. area in the absence of the manager to achieve our goals set for GSA. and profitability.
3.Have and develop an in-depth knowledge of modem, voice conferencing and state of the art systems relating to telecommunications.
4.Monitor all incoming calls to ensue they are being answered as follows:-?Sawad Dee Kha/Krub (guest?s name) .
5.Ensure all calls are answered within 3 rings and callers are address by their proper name.
6.To anticipate guest need and handle guest inquiries in a helpful and attentive manner.
7.Receive, handle and relaying of guest messages, voice mail and facsimiles in an efficient, timely manner as per hotel policy.
8.Refer any complaints in service shortfalls to management.
9.Monitor ?piped music? throughout hotel and report any problems to Engineer immediately.
10.Report any problems with in-house video system to Engineer immediately.
11.Post charges for operator assisted calls and faxes to guest accounts .
12.Take and give wake up calls as per requested .
13.Maintain and update guest history
14.Determine the requirements for and the follow up on, special groups or VIPs.
15.Ensure all guests experiencing a problem receive an appropriate response, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner.
1. เซอร์วิสชาร์จ 5,000 บาท
2. ค่าบ้าน
3. ประกันสุขภาพประกันกลุ่ม
4. ยูนิฟอร์มพนักงานพร้อมซักรีด
5. รถรับ-ส่งพนักงาน
6. อาหารฟรี 2 มื้อ
7. ทำงาน 5 วัน หยุด 2 วัน
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Wyndham La vita Phuket
83/87 หมู่2 ตำบลราไวย์ อำเภอเมืองภูเก็ต จังหวัดภูเก็ต
hotelJob
