Group IT Supervisor

-Bachelor degree in Information Technology or any other related field of knowledge.
-At least 2 years experience in related field

Basic Knowledge in
-Palo Alto Firewall
-VMware + HCI
-Cisco, HP Network Devices
-CCTV, PABX

Skills
-Fair English
-Hotel Applications is a plus

Mental Abilities/Personalities
-Positive thinking
-Good personality
-Service-oriented

GENERAL MISSION
- Oversee multi-properties for all technology operation e.g. server / network

RESPONSIBILITIES

- Coordinate and provide IT operations ensuring alignment of IT services with the business needs
- Install and configure computer hardware, software, systems, networks, printers and scanners according to specifications
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- First level support, provide technical support including procedural documentation and relevant reports across the companies
- Perform troubleshooting to diagnose and resolve problems
- Monitor and maintain computer systems and networks
- Maintain records/logs of repairs and fixes and maintenance schedule
- Participate in the documentation and implementation of policies and standard operating procedures to ensure effective operation of an organization.
- Participate in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
- Participate in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning
- Perform miscellaneous job-related duties as assigned.

- Public Holiday as per announcement.
- Vocation 10 days per year.
- Group Insurance
- Social Security
- Provident Fund
- Increment
- Bonus
- Yearly Medical Check up
- Day off for Birthday
- other benefit ....