เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
ไม่ระบุ
-Responsible for the membership/loyalty program of the company.
-Take care of membership?s database on GMS (Guest Management Solution).
- Study, understand and able to use the system related to Loyalty program effectively including extract data and sharing important information to involved department.
-Evaluates program performance, customer behavior / experiences and look for opportunities to drive the member engagement including the new member recruiting goals.
-Study, analyze and report on customer feedback / complaints relative to the loyalty system and services as well as provide solutions.
-Propose strategies and initiatives including events and activities according to the company's strategic direction.
-Work closely with Marketing team for the consumer strategy and planned, targeted and executed in an engaging manner within the quality standards and fit to the brand.
- Works collaboratively with external (partner) cross-functional teams in order to develop the Loyalty program for maximum benefit.
-Training and improves staff ability to have an effectively communication and service.
-Preparation of reports (daily-monthly) related to Membership account / Loyalty program or any report assigned.
Benefit:
- Social Security
- Life Insurance
- OPD 15,000/year, Dental 1,000/year
- Vocation 8 days/year
- Provident Fund
- Birthday leave
ไม่ข้อมูล
Mercure & ibis Erawan Thailand
Mercure & ibis Erawan Thailand - Head Office The Erawan Group PLC. 2, 6th Floor, Ploenchit Center Building, Sukhumvit Road, Klongtoei Sub-district, Klongtoei District, Bangkok, 10110 Thailand www.theerawan.com/en/our_business/hotels_resorts
hotelJob
