เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
หญิง
full-time
? Proven work experience as a Guest Experience Manager or similar role
? Experience with Front Office Systems
? Excellent communication skills
? Proficiency in English; knowledge of other languages is a plus
? Customer service drive with outstanding communication and active listening skills
? Leadership skills along with the ability to motivate a team into high performance
*The role of Guest Experience Manager is a multi-faceted one as an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be conducted with utmost politeness, efficiency, and friendliness
*Able to will monitor daily guest arrivals ensuring all reservations are honored, requests are carried out and realistic expectations are met.
*To remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and activities offerings
*To ensure team with fully compliant with all brand standards and Front Office Standard Operating Procedures
*To ensure that every effort is made to maximize guest satisfaction.
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TOLANI RESORT KOH KOOD
ทูลานี รีสอร์ท เกาะกูด 43/8 หมู่ 2 คลองเจ้า เกาะกูด เกาะกูด ตราด 23000 crosshotelsandresorts.com/away-resorts/resorts/away-koh-kood-tolani
hotelJob
