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full-time
? Thai nationality
? At least Bachelor degree in any field
? New graduate who taken internship in related field or at least 1 year experience in front office
? Good inter-personality skill and outgoing, friendly
? Strong in English communication skill
? Strong in problem solving skills, and execution of work
Vib BEST WESTERN SANAMPAO
1029/9 Phaholyothin Road, Phaya Thai,
Phaya Thai, Bangkok 10400, Thailand
Guest Service Attendant
BASIC FUNCTIONS
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com
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