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full-time
- Thai nationality
- Bachelor degree in related field
- At least 3 years experience in the same position in a hotel
- Good inter-personality skill and outgoing, friendly
- Strong in English communication skill
- Strong leadership skill
Position:
Cluster Reservation Manager
For:
Best Western Plus Wanda Grand
V?b Best Western Sanam Pao
BASIC FUNCTIONS
1. Monitors and analyzes Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates, systems maintenance and rate restrictions.
2. Conducts ongoing training of reservations agents to include, but not limited to, telephone etiquette, sales conversion monitoring, proactive selling efforts and overall efficiency.
3. Ensures the department efficiently processes group rooming lists, reservations, and employee reservations requests by monitoring data in the reservations system.
5. Calculates and prepares, various rooms reports as assigned and Master Monthly Tracking to determine sources of business using various computer systems
6. Assists in the development and revisions of forecasts for the Sales & Marketing Department, both monthly and annually
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com
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